Standard Hours of Business are Monday - Friday 10am to 6pm PST
We ARE NOT available on weekends or Holidays.
Please note that while we endeavor to respond to all genuine support requests within a reasonable amount of time if you are rude or inappropriate in your communication we reserve the right to refuse talking to you, so please be nice. If you feel too much time has passed since your support request please send nice reminders, keeping in mind we may not have received your email due to spam filters or other similar circumstances.
- Email us Directly at
- Email us via the contact form on the website
Note! just like you we have families, lives and need time off. Demanding answers to questions is NOT considered an emergency and will be answered as we have time during normal business hours. Spam will be treated as such and blocked.